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OK, the best price...
Common sense tells you it's a practical impossibility to stock the best range, have the best staff, offer outstanding service, the best cycling promotions, plus also claim the cheapest discount price!
Believe us, the cheapest price will always lead to the cheapest service, poor fit up, and shoddy attention after you have taken delivery of your brand new bicycle.
Our bicycle Fit Up service is booming at the moment as new shops open, more people buy bikes and are just not fitted to them correctly. This means you will never be comfortable and unable to get the best from your bike. Then you have no alternative but to come to a shop like ours and pay
$79 for a fit up when this is free with the package we offer on every bike in the first place !
To sell lots of bikes is just not good enough if you are not looking after your customers........shame that often the customer thinks poor service and discomfort on the bike is normal!
And by then it's too late - your enjoyment is just not what it should be.
We offer you this:
We will create with you a package of unequalled value to suit your needs.
The package will beat any discount hands down in actual return to you, the purchaser.
In building the package we will help you to choose from:
1) Free accessories of your choice - helmets, pumps, shoes, locks, clothing, racks, computers, heart rate monitors, etc.
2) A range of free services for up to two years. Ranging all the way up to our comprehensive $139 service where the bicycle is dismantled and rebuilt. This can easily total over $490 worth of servicing value - and your bicycle will run like a dream as well (better than paying for it later).
3) Special offers on a range of other bicycling needs to help you enjoy your bicycle for 12 months after your purchase.
4) Naturally paid up members of Cycling Queensland, Triathlon Queensland, the BBTA and the BCI receive special discounts as well. Most of the time if you're getting a cheap price, something else is being sacrificed and unfortunately service is the first to go.
We hear stories of bad service and we cringe. All of our staff are cyclists, so we know how important it is to use the right piece of equipment, be it bike or baby seat for the required task.We guarantee that you will walk out with the confidence that we have supplied you with not only the right product, but a fun experience.We love your feedback.
Anytime you think we could do something better, tell us via an email or give us a call and we will see what we can do.What we won't do is sell you something just because its in the shop, if we haven't got it, we'll get it.
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